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Follow These 5 Steps After a Motor Vehicle Accident

Accidents happen, and when they do CSN is here to help. Follow these simple steps if you are involved in a collision. For immediate towing assistance 24 hours a day, 7 days a week call our towing service.

person signing a document in front of two crashed cars while a person in the background inspects the damage

Step 1: Always Stop

If you are involved in a collision and do not stop, you may be subject to criminal prosecution. Stop your vehicle, stay calm and when it’s safe, exit the vehicle.

Step 2: Check for Injuries

Assess the extent of injuries and when in doubt, call 911 to report the location of the collision. Caring for victims is a priority, but sometimes it may be unsafe to remove people from vehicles involved in a collision, so wait for help to arrive. Don’t move anyone who has sustained an injury unless it is necessary to keep them from further harm.

Wrecked silver vehicle moments after a intersection accident

Step 3: Pull Over and Record Damage

If it’s safe, move your vehicle to the side of the road, away from traffic. Turn on your vehicle’s hazard lights and use cones/warning triangles for safety. Assess the condition of the vehicles as best you can and take pictures of the damage. If there are parties involved that have injuries, call 911. Don’t discuss fault, responsibility, or circumstances of the accident with the other driver(s).

Step 4: Exchange Information and Document the Incident

Be sure to obtain important information from all involved drivers:

  • Names, Address, Contact Information
  • Driver’s License Number
  • License Plate Number
  • Insurance Information
  • Contact Information of Registered Vehicle Owners

If a driver fails to provide any of the requested information, it may be advisable to notify the police of the collision. Contact information of passengers and any witnesses should also be obtained.

Step 5: Contact the Professionals at CSN Collision Centres

If you need a tow truck call 416-604-3222 for 24-hour towing assistance. Don’t drive your vehicle if it seems unsafe and never sign any releases with towing companies, repair centres, or insurance companies that you have not read or do not fully understand.

CSN is recommended by most of the major insurance companies. Ask your insurance advisor to recommend a local CSN Collision Centre for repairs or find your local CSN Collision Centre and book an appointment.

CSN Collison Centres, we’re Canada’s collision repair network. We’ll straighten it out.

Contact Us Today to Schedule a Service!